What Is Your Returns Policy?
We do accept returns for defective items or items damaged in shipping. We require a photo of the damaged item, and all requests for returns must be made with seven days of receiving your items.

We do not accept returns or offer refunds for any other reason — including size, because all of our apparel is printed on demand. Please pay close attention to size charts before you order.

What If My Package Is Lost of Stolen?
Oh no! Unfortunately, the security of your mailbox is beyond our control.

Please file a claim with the shipping carrier. In most cases this is UPS or the United States Postal Service.

If you are dissatisfied for any reason, please reach out to oliver@bordercolliecoffeecompany.com for an appropriate remedy.